Privacy Policy

Who we are

Our website address is: https://learnthebirds.com. You may contact us through our contact form here.

Preamble

In simple language: Privacy is important, and we respect your privacy.

We recognize that privacy is an essential feature of human life, including life on the Internet. This Privacy Policy applies to all of the services, information, tools, features, and functionality, available or offered by Learn-the-Birds. This policy covers how we collect and use personal data.

In this policy, the term “personal data” shall be as defined in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Your Rights Under Applicable Laws

In simple language: You are entitled to full legal protection, and we cannot take away your legal rights.

Right of Access and Rectification

You have the right to know what personal data we collect about you and to ensure that such data is accurate and relevant for the purposes for which we collected it.
You can request to receive a copy of your personal data, and to rectify such personal data if it is not accurate, complete, or updated.

However, we may first ask you to provide us with certain credentials to permit us to identify you before rectifying, deleting, or reviewing.

Right to Delete Personal Data or Restrict Processing

You have the right to delete your personal data or restrict its processing by ourselves and third parties.

We may postpone or deny your request if your personal data is in current use for the purposes for which it was collected or for other legitimate purposes such as compliance with legal obligations.

Right to Withdraw Consent

You have the right to withdraw your consent to the processing of your personal data. Exercising this right will not affect the lawfulness of processing your personal data based on your consent before its withdrawal.

Right of Data Portability

Where technically feasible, you have the right to ask to transfer your personal data in accordance with your right to data portability

The Right to Lodge a Complaint

You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

Your California Privacy Rights and Do Not Track Notices

We do not convey your personal data to third parties for direct marketing or any other purposes.

However, if we did, then the California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding its disclosure of personal data to third parties for their direct marketing purposes.

To make such a request, please send an email to support@kengasolutions.com, and we will let you know that none of your personal data was shared. We are only required to respond to one request per customer each calendar year.

We do our best to respond to “Do Not Track” signals, but you should bear in mind that this may render some features of the website unusable. In addition, this feature is not guaranteed as the technology is new and its ability not to interfere with other functionality is unproven.

What personal data we collect and why we collect it

In simple language: We may collect information you provide us when you use the website. We collect the information you provide us directly, and we collect information using technological means. We use cookies to provide functionality for the website, without which the user experience would be poor or impossible.

Overview

We collect information you fill in registration forms, contact forms, forums, and comments, including your full name, address, contact information, approximate geolocation, and email address. We also collect payment information for the purchase of our paid content, but all sensitive cardholder information part of our payment gateway provider’s service and not ours.

We also collect the information that you submit to us via emails or other communication, for example if you comment on our Facebook page or on the website via a Facebook or other social media plugin.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Facebook comments may also be used, and the comment data resides on Facebook, and is only made available to our site via an API that renders it in the browser when a user views the comments.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included, unless you intend to include such data deliberately. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you fill in a contact form, we will capture your email address and any other text you supply. This will also be sent via email to our contact email address that is embedded in the form. We may also use the visitor’s IP address and browser user agent string to help spam detection.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may make use of an analytics service, such as Google Analytics, to provide an overall analysis of visitors to our sites. We do not have access to identifiable personal data through such services.

How Do We Process Personal Data?

In simple language: We use personal data to provide you with content and services via our website, to ensure that you have access to paid content, and to communicate with you.

We use personal data to provide you with content and services via our website. Information collected via the website is used to ensure that you have access to paid content, or that you have rights to be a content creator. It is also used to personalise your service to ensure that you have a good user experience on Learn-the-Birds.

How long we retain your data

In simple language: we retain your stored data for  as long as you are a member of the site. This is necessary because this is a social site, and without user data it cannot function. You can edit your primary user data.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

With whom do we share personal data?

In simple language: We share your personal data only under confidentiality obligations and only to provide you with content and services. We may disclose information to legal authorities.  We use some third-parties.

International Transfer

Our servers may be hosted in various countries and jurisdictions that may be outside the country from which you access the Services and may be outside your country of residence. We may transfer personal data across several countries.  Some of the uses and disclosures mentioned in this Privacy Policy may involve the transfer of your personal data to various countries around the world that may have different levels of privacy protection than your country.

Currently, our servers are hosted in London, UK, and should this change this policy will be updated accordingly.

Third-Parties

As part of providing the Services our affiliates, we may make use of third-party services. Our servers are hosted with Digital Ocean. We reserve the right to make use of Google Ads, Facebook Ads, Twitter Ads, Microsoft Ads, AdRoll, and LinkedIn Ads to reach our target audience with relevant ads. Where appropriate, we may use the data to track sales and other business goals, all the data is being masked, and the company can’t identify any action from a specific customer or user.

We may use Facebook Messenger and other services to communicate with our users; each interaction is logged in Facebook Messenger or other chat service.

We use SendGrid to send all site communications to our users.

We use may Google Analytics to analyze marketing goals and to integrate different data sources together.

We use Yoco for our payment processing.

Legal Compliance

We may share information as required for the provision or maintenance of the Services. We may also share information in accordance with a written legal request by a valid legal authority. We will do our best to object to such request if we believe that it is baseless.

Merger or Reorganization

We may transfer data if we become involved in a reorganization, merger, consolidation, acquisition, or any form of sale of some or all of our assets, with any type of entity, whether public, private, foreign or local.

Children

In simple language: We don’t knowingly collect information about children.

While this website is about birds and birding, so it would not be unexpected for parents to purchase courses and other materials for access by minors. We will not knowingly contact or engage with children under the age of 16. If you have reason to believe that a child under the age of 16 has provided us with their personal data, please contact us, and we will act in accordance with the applicable law.

How may we contact you?

In simple language: We don’t spam; however we will contact you with promotional offers related to your interest in learning about birds and birding.

We may send you periodic notifications in relation to the content or services available via our website. We will also send you our newsletter, which you may opt-out of this service at any time by clicking the “Unsubscribe” button at the bottom of each promotional communication we send you.

Please note that different types of Services may have different newsletters managed by different lists. Therefore, unsubscribing from one list does not mean you unsubscribed from all lists.

Please note that for the most part, at present, we make use of discussion forums rather than lists. You may remove email of discussion posts at any time from the particular forum.

Complaints and Reports

In simple language: We will deal with complaints received and inform you of the results of such investigation.

We regularly review our compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or our treatment of personal data by contacting us via our contact form.

When we receive formal written complaints, we will contact you regarding your concerns.

We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between the Company and an individual.

Security Standards

In simple language: We will do our best to be secure, but we must recognise that 100% secure is impossible to achieve.

We follow generally accepted industry standards to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of personal data. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Changes to this privacy policy

In simple language: We may update this policy, and tell you.

We may update this Privacy Policy from time to time, and update you using the same method as when we update our terms of service.